About UserFeedback

Welcome to UserFeedback, the easiest way to see what your website users are really thinking. At UserFeedback, we build software that helps you collect visitor feedback in minutes.

Most website analytics tools only tell you half the story, by telling you the WHAT. With UserFeedback, you can finally understand WHY your website users are engaging with your content. This helps uncover secrets you can use to get more traffic, increase engagement, and make more sales.

Our goal is to make collecting useful feedback simple and actionable, by asking users for their feedback right when it matters most: When they’re engaging with your website and store.

UserFeedback is brought to you by Awesome Motive, the same team that’s behind the largest WordPress resource site, WPBeginner, the #1 best Google Analytics WordPress plugin, MonsterInsights, the most beginner friendly drag & drop wordPress form plugin WPForms, the leading WordPress SEO plugin, All In One SEO, and many more!

Yup, we know a thing or two about building awesome products that customers love.


Syed BalkhiSyed Balkhi is the founder and CEO of UserFeedback. Prior to UserFeedback, he founded  WPBeginner, the largest free WordPress resource site. , and OptinMonster, the most popular lead generation software. Syed’s work has been featured in Forbes, Inc, Entrepreneur, WashingtonPost, FoxBusiness, and countless other top publications.

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Chris ChristoffChris Christoff is the lead developer of UserFeedback. Prior to UserFeeedback, Chris is a core contributor to WordPress (earning “Recent Rockstar” status in WordPress 4.4 and 4.5) and Easy Digital Downloads. He specializes in WordPress eCommerce and has contributed to every major WordPress eCommerce platform.

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Thomas GriffinThomas Griffin is an adviser at UserFeedback. He is an expert developer with deep knowledge of building products for mass-market. Thomas is the co-founder of OptinMonster. He’s known for the famous TGM Activation class which is a house-hold name among WordPress developers.

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Core Values

In work or play, private or public, these are the values that guide us:

People First – We treat our team like family and our customers as our #1 priority.

Passion – We love what we do and do what we love.

Product – We don’t just build average. We build the BEST and are committed to greatness.

Process – We don’t just work hard. We work SMART. We create systems that foster trust through total accountability.

Philanthropy – We believe in giving back. We support the betterment of communities around the world.

Profit – We choose long-term investment over short-term gain. We build for growth and profitability because financial health sustains us and ensures we’re in control of our destiny.

Thanks for checking out UserFeedback.