89 Employee Feedback Survey Questions That Actually Work

89 Employee Feedback Survey Questions That Actually Work

Last updated on Jun 5, 2025 by Josephine Remo | Reader Disclosure Disclosure: Our content is reader-supported. This means if you click on some of our links, then we may earn a commission. We only recommend products that we believe will add value to our readers.

Picking the right employee survey questions to ask your employees can be tough. Want to know what your employees really think about working for you? You’re in the right place!

I know how tricky it can be to figure out which questions to ask in employee surveys. You want honest feedback that helps you improve your workplace, but where do you even start?

After years of helping companies create better employee surveys, I’ve learned what works and what doesn’t. The secret isn’t asking hundreds of questions—it’s asking the right ones.

In this guide, I’ll share 89 proven employee feedback survey questions that get real results. Plus, I’ll show you how to use them to actually improve your workplace (because what’s the point of collecting feedback if you don’t act on it?).

Let’s jump right in!

Table of Contents:

Why Employee Feedback Surveys Matter

Think of employee surveys as your workplace health check. Without them, you’re basically guessing what your team needs.

Here’s why these surveys are so important:

  • You give your people a voice. When you ask for feedback, you show employees their opinions matter. Research shows that 89% of HR managers see successful outcomes from employee surveys.
  • You get real data, not just guesses. Instead of wondering if your team is happy, you’ll know for sure. You can track how things change over time and compare your results to other companies.
  • You boost engagement. Companies with highly engaged employees are 21% more profitable. When people see you listening and making changes, they become more invested in their work.
  • You keep good people longer. About 31% of employees leave within six months of starting. Surveys help you spot problems before they lead to people quitting.

Types of Employee Surveys You Can Use

Before we dive into the questions, let me explain the different types of surveys you might want to try:

1. Employee Satisfaction Surveys

Employee satisfaction surveys check how happy people are with their jobs, pay, benefits, and work environment. Think of them as measuring the “contentment level” of your team.

What they measure:

  • Job satisfaction and fulfillment
  • Compensation and benefits satisfaction
  • Work environment quality
  • Management effectiveness
  • Work-life balance

When to use them:

  • Annually or bi-annually for comprehensive health checks
  • After major changes like reorganizations or policy updates
  • When you notice signs of dissatisfaction (increased turnover, complaints, etc.)
  • To benchmark against industry standards

Real-world example:

Let’s say you’ve noticed more people calling in sick and productivity seems down.

A satisfaction survey might reveal that your open office layout is too noisy, people feel underpaid compared to market rates, or your benefits package doesn’t meet their needs.

UserFeedback offers pre-built satisfaction survey templates that you can customize in minutes if you’re using WordPress. simply select the B2B Satisfaction Survey template, and edit the name and the questions.

b2b satisfaction survey

You can also schedule surveys out ahead of time which is great for measuring employee satisfaction levels over time.

UserFeedback makes it incredibly easy to create questions using star ratings:

Score of satisfaction

Or likert scales if you want to use a more in-depth scale:

Get started with UserFeedback today!

2. Employee Engagement Surveys

These go deeper than satisfaction. They measure how emotionally connected people feel to their work and your company. Engaged employees don’t just show up—they care about doing great work.

What they measure:

  • Emotional commitment to the company
  • Motivation and enthusiasm for work
  • Willingness to go above and beyond
  • Connection to company mission and values
  • Intent to stay with the organization

When to use them:

  • Quarterly or twice yearly to track engagement trends
  • Before and after major initiatives or leadership changes
  • When you want to understand what drives peak performance
  • To identify your most engaged employees (potential leaders/mentors)

Real-world example:

Two employees might both be “satisfied” with their jobs, but one comes in early, volunteers for projects, and actively helps teammates, while the other does the minimum required.

An engagement survey helps you understand what makes the difference and how to create more of those highly engaged employees.

UserFeedback’s conditional logic feature lets you ask follow-up questions based on responses—for example, if someone rates their engagement as low, you can automatically ask what would improve it.

3. Pulse Surveys

These are short, quick surveys (5-10 questions) that you send regularly. They’re like taking your team’s temperature to catch issues early.

What they measure:

  • Current mood and sentiment
  • Immediate reactions to changes
  • Emerging issues before they become big problems
  • Progress on specific initiatives
  • Quick feedback on recent events or decisions

When to use them:

  • Monthly or bi-weekly for regular check-ins
  • After team meetings, training sessions, or company announcements
  • During busy or stressful periods to monitor well-being
  • When implementing new policies or procedures
  • To track specific metrics like stress levels or workload

Real-world example:

You just implemented a new project management tool. Instead of waiting six months to ask about it in your annual survey, you send a quick 5-question pulse survey after two weeks:

“How easy is the new tool to use?”
“Is it helping or hurting your productivity?”
“What’s your biggest challenge with it?”

This lets you fix problems immediately instead of letting frustration build.

4. Exit Surveys

These help you understand why people leave, so you can prevent it from happening again.

What they measure:

  • Primary reasons for leaving
  • What could have prevented their departure
  • Quality of their overall experience
  • Feedback on management and culture
  • Suggestions for improvement

When to use them:

  • Every time someone leaves (obviously!)
  • Both for voluntary departures and layoffs
  • Include questions about the resignation process itself
  • Follow up a few months after departure for more honest feedback

Real-world example:

Three people from your marketing team quit within two months.

Exit surveys reveal they all felt micromanaged by their direct supervisor and had no clear path for advancement. This gives you specific, actionable information to address with that manager and the HR team, potentially saving future departures.

Also, check out our guide on 25 Useful Employee Feedback Examples + Tips to Use Them.

The Easiest Way to Create Employee Surveys

Now that you know which types of surveys to use, you might be wondering how to actually create them without spending forever figuring out complicated software.

UserFeedback is the best survey plugin for WordPress users, and I highly recommend it if you’re looking to create engaging surveys in minutes.

UserFeedback

Here’s why UserFeedback makes employee surveys so much easier:

  • Quick setup. You can have your first employee survey live in under 10 minutes. No technical skills needed.
  • Ready-made templates. Instead of starting from scratch, use proven employee satisfaction and engagement survey templates that you can customize for your needs.
  • Smart targeting. Show different surveys to different groups automatically—remote workers, specific departments, new hires vs. long-term employees.
  • Conditional logic. If someone gives a low satisfaction score, automatically ask follow-up questions like “What would improve your experience?” This gets you deeper insights without making surveys too long.
  • Easy-to-read reports. The analytics dashboard shows trends and problem areas in simple charts anyone can understand.
  • MonsterInsights integration. This connects your survey data with Google Analytics, so you can see not just what employees say, but how they actually behave on your company sites. It’s the complete picture of employee experience.

The best part? UserFeedback practically runs itself once you set it up. You can schedule regular pulse surveys, automatically send exit surveys, and get real-time results without any manual work.

Get started with UserFeedback today and see how easy employee feedback can be when you have the right tools!

Now that you know which surveys to create and how to create them, let’s jump into the best employee feedback survey questions you should be asking…

89 Employee Feedback Survey Questions That Get Results

Alright, here are the questions that will give you the insights you need. I’ve organized them by category so you can pick what makes sense for your situation.

Employee Satisfaction Questions

  1. Do you feel valued for your contributions at work?
  2. Do your managers listen to your feedback?
  3. Do you get company news when you need it?
  4. Does management seem to care about your success?
  5. How transparent do you think management is?
  6. Is work distributed fairly across your team?
  7. Do you find your work meaningful?
  8. Do you see opportunities to advance your career here?
  9. Do you have what you need to do your job well?
  10. Are your job responsibilities clear to you?
  11. Do we make good use of your skills?
  12. On a scale of 1-10, how happy are you at work?

Employee Engagement Questions

  1. How do you feel about your day-to-day work?
  2. Would you recommend this company to friends looking for jobs?
  3. Do you look forward to coming to work?
  4. Do you feel proud of the work you do?
  5. Are you satisfied with your pay and benefits?
  6. Do you enjoy working with your coworkers?
  7. Does our company’s mission inspire you?
  8. Do you feel recognized for your good work?
  9. Do you see yourself still working here next year?
  10. Is your work challenging in a good way?
  11. Have you thought about leaving recently?
  12. Has anyone at work supported your career goals?
  13. What changes would keep you more engaged?

Workplace Culture Questions

  1. Do you feel comfortable sharing ideas with your team?
  2. Do people work well together here?
  3. How would you describe our workplace culture?
  4. Can you be yourself at work?
  5. Do you feel free to be creative?
  6. Have you been rewarded for taking smart risks?
  7. Can you maintain a good work-life balance?
  8. Do you get helpful feedback about your work?
  9. Do your ideas get heard and used?
  10. How would you describe our leadership team?
  11. Do you think we’re committed to diversity and inclusion?
  12. Do you believe in the work we do?
  13. Do you feel like you fit in here?

Growth and Development Questions

  1. Do you have opportunities to grow in this company?
  2. Are we using your skills well?
  3. How does your work connect to our company’s mission?
  4. Is your work helping you develop new skills?
  5. Do you feel motivated doing your daily tasks?
  6. How do your coworkers help you grow?
  7. Do you have enough control over your work schedule?
  8. Is the feedback from your manager helpful?
  9. What could we do to help you grow more?
  10. What training topics would help you most?

Management and Leadership Questions

  1. How easy is it to get help when you need it?
  2. How’s the communication with your direct manager?
  3. Do you understand how your performance is measured?
  4. Do you get feedback often enough?
  5. Does management care about your development?
  6. Do you feel valued by leadership?
  7. How could our management be better leaders?
  8. Does the leadership team inspire you?
  9. Do you think management is held accountable?

Work Environment Questions

  1. How would you describe your work environment?
  2. Do you have the tools and resources you need?
  3. What’s missing from your work environment?
  4. Do you feel we value diversity and inclusion?
  5. What would an ideal work environment look like to you?

Work-Life Balance Questions

  1. Does your workload allow for good work-life balance?
  2. How much overtime did you work last month?
  3. Do you feel your schedule supports work-life balance?
  4. How often do you work during vacation days?
  5. How often do you check work email at home?
  6. Have you missed personal events because of work?
  7. How can we help improve your work-life balance?

Compensation and Benefits Questions

  1. Are our benefits and pay clearly explained to you?
  2. What three benefits matter most to you?
  3. What benefits are we missing that you’d like to see?
  4. Do our benefits meet your family’s needs?
  5. How satisfied are you with your health insurance?
  6. How satisfied are you with your paid time off?
  7. What perks would improve employee engagement?

Company Direction Questions

  1. Do you understand our company’s goals?
  2. Do you feel in the loop about company news?
  3. Does your work align with our company’s mission?
  4. How do you see your role helping the company succeed?
  5. If you were the CEO, what would you change?

Open-Ended Questions for Deeper Insights

  1. What changes have you noticed since our last survey?
  2. How would you like to be involved in company decisions?
  3. What would help your team work better together?
  4. How would you describe communication on your team?
  5. What’s working well that we should keep doing?
  6. What’s your biggest challenge at work right now?
  7. How do you describe our company to friends and family?
  8. What’s one thing we should have asked but didn’t?

How to Create Surveys That Your Employees Will Actually Answer

How to make a good survey

Now that you have great questions, here’s how to use them effectively:

  • Keep It Short and Sweet: Nobody wants to spend an hour on a survey. Stick to 15-25 questions for comprehensive surveys, or 5-10 for quick pulse checks. If people can finish in 10-15 minutes, you’ll get better responses.
  • Use Simple Language: Write like you’re talking to a friend. Instead of “How would you rate the efficacy of our organizational communication strategies?” try “How well do we communicate with you?”
  • Mix Up Your Question Types: Use a combination of rating scales, multiple choice, yes/no questions, and open-ended questions for detailed feedback.
  • Promise (and Keep) Anonymity: People won’t be honest if they think their answers can be traced back to them. Make it clear that responses are anonymous, and mean it.
  • Time It Right: Don’t send surveys during crazy busy periods or right before holidays. Give people a heads up that it’s coming so they can plan for it.

Read our full guide on How to Make a Good Survey.

What to Do After You Get Survey Results

Here’s where a lot of companies mess up—they collect all this great feedback and then… nothing happens. I’d highly recommend you to:

  • Analyze and Summarize: Look for patterns in the responses. What themes keep coming up? What are your biggest strengths and problem areas?
  • Create an Action Plan: Pick the top 3-5 issues to focus on first. You can’t fix everything at once, but you can make meaningful progress on the most important things.
  • Communicate Back: Tell your team what you learned and what you plan to do about it. Even if you can’t fix everything immediately, people want to know they were heard.
  • Follow Up: Check in periodically to see how your changes are working. Then, survey again to measure your progress.

Pro Tip: The worst thing you can do is survey people and then make no changes. That tells employees their opinions don’t really matter, and they’ll stop participating in future surveys.

There you have it—everything you need to ask employee feedback survey questions that actually make a difference!

Remember, the goal isn’t just to collect data. It’s to use that information to build a workplace where people feel valued, heard, and excited to contribute their best work.

Start with a few key questions that matter most to your situation, keep it simple, and always follow through on what you learn. Your employees will notice, and your workplace will be better for it.

Want to learn more about improving your workplace? Check out these guides:

AI Feedback Analysis 101: A Complete Guide
Guide: The Positive vs. Negative Customer Feedback Loop
16 Best Market Research Tools for Data-Driven Decisions
Real-Time Feedback: A Complete Guide (With Examples)

Don’t forget to follow us for more tips on creating workplaces where people actually want to work!

And don’t forget to follow us on X and Facebook to learn more about collecting user feedback online.

FAQs About Employee Feedback Surveys

How often should I survey my employees?

For comprehensive surveys, once or twice a year is plenty. For quick pulse surveys, you can do them monthly or quarterly. The key is finding a rhythm that gives you useful data without overwhelming people.

What’s a good response rate?

Aim for 70-80% participation. If you’re getting less than 50%, something’s wrong—maybe the survey is too long, people don’t trust it’s anonymous, or they’ve lost faith that anything will change.

Should surveys be mandatory?

I recommend making them voluntary, but strongly encourage. When people choose to participate, they’re more likely to give thoughtful answers.

What if I get negative feedback?

That’s actually good news! Negative feedback tells you exactly what needs fixing. The worst thing is no feedback at all—that usually means people have given up on things getting better.

What’s the difference between satisfaction and engagement?

Satisfaction is about being content with your job. Engagement is about being emotionally invested and motivated to do great work. You want both, but engagement is what really drives performance.

Can I survey remote employees the same way?

Absolutely!

Remote employees often appreciate surveys even more because they have fewer opportunities for informal feedback. Just make sure you ask some remote-specific questions about their work setup and communication needs.

 

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BY USING AND/OR DOWNLOADING USERFEEDBACK YOU EXPRESSLY ACCEPT USERFEEDBACK AS-IS AND AGREE TO BE FULLY RESPONSIBLE AND SOLELY LIABLE TO ENSURE THAT YOUR WEBSITE AND/OR YOUR INTENDED USE OF USERFEEDBACK MEETS WCAG COMPLIANCE AND ANY OTHER ACCESSIBILITY REGULATIONS, AS REQUIRED BY LAW, WHICH MAY CHANGE FROM TIME-TO-TIME. YOU FURTHER AGREE TO TEST USERFEEDBACK AND ALL OF ITS FUNCTIONALITY AND FEATURES ON YOUR WEBSITE LOCALLY PRIOR TO ALLOWING USERFEEDBACK TO BECOME LIVE TO THE PUBLIC IN ORDER TO ENSURE THAT YOU ARE ABLE TO MEET WCAG COMPLIANCE. FURTHER, IT IS YOUR RESPONSIBILITY TO REMAIN INFORMED ON ALL ISSUES AND REQUIREMENTS RELATING TO WCAG COMPLIANCE.

BY CHOOSING TO DOWNLOAD, INSTALL AND/OR OTHERWISE USE USERFEEDBACK ON YOUR WEBSITE, A THIRD-PARTY WEBSITE, AND/OR ANY OTHER ONLINE PLATFORM YOU HEREBY CLAIM THAT ANY SUCH WEBSITE(S) AND/OR ONLINE PLATFORM(S), INCLUDING ALL PAGES AND FEATURES HAVE BEEN TESTED BY YOU AND MEET WCAG COMPLIANCE. IN NO EVENT SHALL USERFEEDBACK (INCLUDING ANY OF ITS AUTHORIZED REPRESENTATIVES, PRINCIPALS, AGENTS, OFFICERS, DIRECTORS, SHAREHOLDERS, MEMBERS, PARTNERS, EMPLOYEES, ASSOCIATES, SUCCESSORS, ASSIGNS, SUBSIDIARIES, LICENSEES AND/OR OWNERS) BE LIABLE TO YOU OR TO ANY THIRD-PARTY CLAIMING THROUGH YOU OR ON YOUR BEHALF FOR ANY FAILURE TO MEET WCAG COMPLIANCE. YOU AGREE TO TAKE ALL RESPONSIBILITY RELATED TO MEETING WCAG COMPLIANCE.

IN THE EVENT THERE ARE ANY CONTRADICTIONS BETWEEN THE TERMS CONTAINED IN THIS WCAG DISCLAIMER AND ANY OTHER TERMS OF SERVICE ON THIS SITE, THEN THE TERMS HEREIN SHALL CONTROL AS TO AN INCONSISTENCIES.

Support

Support for plugins sold and distributed by MonsterInsights, LLC is only available for those who have an active, paid support license.

Support, updates and plugin downloads are granted for one year after the original purchase based on the license that you have purchased. After one year is completed, the purchaser must renew their license in order to continue receiving support, updates, and access to download plugin files for the items purchased.

Support for UserFeedback is provided as long as UserFeedback is actively in development. Should any one of the following occur, MonsterInsights, LLC will no longer be responsible for providing support for UserFeedback:

  1. UserFeedback is no longer actively developed as a viable product under MonsterInsights, LLC.
  2. UserFeedback or the parent company is purchased or bought out by another company.
  3. WordPress is no longer actively developed.

While we attempt to provide the best support possible for our plugins, we do not guarantee that any particular support query can or will be answered to the extent that the inquirer is completely satisfied.

License Holders

Only a license holder is permitted to request support or access support resources. If any attempt is made by another party other than the license holder to access support in a manner not specified, we reserve the right to suspend indefinitely the license key without notice or consent.

Re-posting content from any portion of this site, including support forum and documentation materials, is strictly prohibited. If any attempt is made to re-post content in a manner specified above, we reserve the right to suspend indefinitely the license key without notice or consent.

Sharing or Reselling your license key is not allowed. If we discover a violation of this rule, we reserve the right to immediately suspend the account without notice, indefinitely.

Inactive License
If your license becomes inactive and is otherwise no longer valid, (a) UserFeedback will no longer be obligated to provide you the Services, (b) your account will no longer be accessible by you to download plugin files, install or use addon files, or use licensed features (c) you will immediately stop using Services, and (c) all licenses and other rights granted to you under the Agreement will immediately cease. UserFeedback will not be liable to you or any third party for termination of this Agreement or any termination or suspension of your use of the Services.

YOU ACKNOWLEDGE THAT YOUR CONTENT MAY BE DELETED FROM YOUR ACCOUNT UPON YOUR LICENSE BECOMING INACTIVE. THIS CONTENT CANNOT BE RECOVERED ONCE DELETED. IF YOUR LICENSE IS NOT ACTIVE, USERFEEDBACK WILL NOT STORE CONTENT ON YOUR BEHALF.

Limitation of Liability / Exclusion of Consequential and Related Damages

NEITHER PARTY'S LIABILITY WITH RESPECT TO ANY SINGLE INCIDENT ARISING OUT OF OR RELATED TO THIS AGREEMENT WILL EXCEED THE AMOUNT PAID BY YOU HEREUNDER IN THE 12 MONTHS PRECEDING THE INCIDENT, PROVIDED THAT IN NO EVENT WILL EITHER PARTY’S AGGREGATE LIABILITY ARISING OUT OF OR RELATED TO THIS AGREEMENT EXCEED THE TOTAL AMOUNT PAID BY YOU HEREUNDER. THE ABOVE LIMITATIONS WILL APPLY WHETHER AN ACTION IS IN CONTRACT OR TORT AND REGARDLESS OF THE THEORY OF LIABILITY. HOWEVER, THE ABOVE LIMITATIONS WILL NOT LIMIT YOUR PAYMENT OBLIGATIONS UNDER THE “FEES” SECTION OF THE AGREEMENT.

IN NO EVENT WILL EITHER PARTY HAVE ANY LIABILITY TO THE OTHER PARTY FOR ANY LOST PROFITS, REVENUES OR INDIRECT, SPECIAL, INCIDENTAL, CONSEQUENTIAL, COVER OR PUNITIVE DAMAGES, WHETHER AN ACTION IS IN CONTRACT OR TORT AND REGARDLESS OF THE THEORY OF LIABILITY, EVEN IF A PARTY HAS BEEN ADVISED OF THE POSSIBILITY OF SUCH DAMAGES. THE FOREGOING DISCLAIMER WILL NOT APPLY TO THE EXTENT PROHIBITED BY LAW.

THE FOREGOING LIMITATIONS SHALL ALSO APPLY WITH RESPECT TO ANY DAMAGES INCURRED BY REASON OF ANY CONTENT OR SERVICES PROVIDED ON ANY THIRD PARTY SITES OR OTHERWISE PROVIDED BY ANY THIRD PARTIES OTHER THAN UserFeedback AND RECEIVED BY YOU THROUGH OR ADVERTISED ON THE SITE OR RECEIVED BY YOU ON ANY THIRD PARTY SITES. YOU ALSO AGREE THAT UserFeedback WILL NOT BE RESPONSIBLE OR LIABLE FOR ANY LOSS OR DAMAGE OF ANY KIND INCURRED AS THE RESULT OF ANY INTERACTIONS OR DEALINGS WITH ADVERTISERS OR AS THE RESULT OF THE PRESENCE OF SUCH ADVERTISERS ON THE SITE.

UserFeedback reserves the right to modify, suspend or discontinue the Site and/or Services, or any portion thereof, with or without notice at any time and for any reason, including, but not limited to, a failure to comply with the terms of this Agreement. UserFeedback shall have no liability whatsoever for any damages, liabilities, losses or any other consequences that you may incur as a result of any such modification, suspension or discontinuance.

Indemnity

You agree to indemnify, defend, and hold harmless UserFeedback, and its subsidiaries, affiliates, co-branders, all third-party advertisers, technology providers, service providers or other partners, and each of their respective officers, directors, agents, shareholders, employees and representatives, from and against any third party claim, demand, loss, damage, cost, or liability (including, reasonable attorneys' fees) arising out of or relating to this Agreement or the Site, including but not limited to in relation to: (a) your use, non-use or misuse of, or connection to the Site, the Services and any Content, including without limitation your Content and any third party Content, forming part of the Site; (b) your breach or alleged breach of this Agreement; and (c) your violation of any rights, including intellectual property rights, of a third party. UserFeedback reserves the right, at your expense, to assume the exclusive defense and control of any matter for which you are required to indemnify UserFeedback and you agree to cooperate with UserFeedback's defense of these claims. You agree not to settle any matter without the prior written consent of UserFeedback. UserFeedback will use reasonable efforts to notify you of any such claim, action or proceeding upon becoming aware of it.

Cancellation and Termination

If you wish to cancel your Subscription, you can do so by logging into your account and proceeding with this option through the billing section menu. If you are unable to find this option within the billing section or if you have questions or need assistance, please contact Support and they can assist you with the cancellation process. You will remain liable for all charges accrued on your account up to the time that you downgrade or cancel your Subscription, including full monthly fees for the month in which you cancelled, provided however that if you cancel your Subscription within the first fourteen (14) days of opening your UserFeedback Account, you will receive a refund of your Subscription fee.

Upon cancellation of your Subscription, UserFeedback is under no obligation to maintain or store your account information or Content. UserFeedback may, at its option, either delete your information and Content immediately or retain it (in full or in part) in accordance with UserFeedback’s processes and practices.

UserFeedback reserves the right at any time, and without cost, charge or liability, to terminate this Agreement at its sole discretion for any reason, including, but not limited to, a failure to comply with the terms of this Agreement. In addition, UserFeedback may, in its sole discretion, at any time, temporarily or permanently suspend access to your account, Subscription or Services for any violation or suspected violation of this Agreement. UserFeedback also reserves the right to deny access to anyone, including, but not limited to those users who use proxy servers and/or IP addresses residing in certain geographical areas outside of Canada and the United States. UserFeedback reserves the right to terminate any portion of the Site at any time, for any reason, with or without notice.

Automatic Renewal

Unless you notify MonsterInsights, LLC before the end of the applicable subscription period that you want to cancel your renewal, your subscription will automatically renew and you authorize us to collect the then-applicable annual or monthly subscription for such Renewal using any credit card or other payment medium we have on record for you. A subscription can be cancelled at any time in the My Account and Billing section of your dashboard.

Refund Policy

The UserFeedback no-risk money back guarantee offers that, if at any time within the first 14 days of opening your paid Account you decide that UserFeedback is not for you, then just let our awesome support team know (we make it easy!).

We will stop your Subscription and issue you a refund. Your request for a cancellation must be received within 24 business hours of the 14 days of the date and time of opening your paid Account. While some refunds may be instant, refund credit can take up to 5 - 10 business days to show up in your credit card statement.

If adequate notice is not received and your credit card is subsequently charged, you will not receive a refund.

Free trial accounts and renewals are not eligible for refunds.

Discount Policy

On occasion, UserFeedback may offer purchase incentives in the form of subscription discount codes. Discount codes are applied on an introductory basis, meaning that are only applied for the first term of the subscription selected. Discount codes do not perpetuate with the life of the subscription. After your initial term has passed, subscriptions will be charged the regular price.

Agreement to Governing Law and Jurisdiction

If there is any dispute between you and UserFeedback about or involving this Agreement, the Site or the Services, you hereby agree that the dispute shall be governed by and construed in accordance with the laws of the state of Florida, without regard to its conflict of law provisions. You hereby agree to submit to the exclusive jurisdiction of the courts in West Palm Beach, Palm Beach County, Florida, with respect to any claim, proceeding or action relating to or otherwise arising out of this Agreement, the Site or the Services, howsoever arising, provided always that UserFeedback may seek and obtain injunctive relief in any jurisdiction.

Severability

If any portion of this Agreement is deemed unlawful, void or unenforceable by any arbitrator or court of competent jurisdiction, this Agreement as a whole shall not be deemed unlawful, void or unenforceable, but only that portion of this Agreement that is unlawful, void or unenforceable shall be stricken from this Agreement.

Legal Remedies

You agree that this Agreement is specifically enforceable by injunctive relief and other equitable remedies without proof of monetary damages.

You agree that if UserFeedback does not exercise or enforce any legal right or remedy which is contained in the Agreement (or which UserFeedback has the benefit of under any applicable law), this will not be taken to be a formal waiver of UserFeedback’s rights and that those rights or remedies will still be available to UserFeedback.

Surviving Provisions

The sections of “Submission of Content”, “Intellectual Property Rights”, “Confidential Information”, “Disclaimer of Warranties”, “Third Party Sites and Content”, “Limitation of Liability/Exclusion of Consequential and Related Damages”, “Indemnity” and “Agreement to Governing Law and Jurisdiction”, “Severability”, “Legal Remedies”, and any other provisions that by their nature are intended to survive will survive any actual or purported termination of your account or termination or expiration of this Agreement and shall continue in full force and effect.

Manner of Giving Notice

Except as otherwise specified in this Agreement, all notices, permissions and approvals hereunder shall be in writing and shall be deemed to have been given upon: (i) personal delivery, (ii) the second business day after mailing, (iii) the second business day after sending by confirmed facsimile, or (iv) the first business day after sending by email. Billing-related notices to you shall be addressed to the relevant billing contact designated by you. All other notices to you shall be addressed to the relevant contact designated by you.

Miscellaneous
NPS is a registered trademark, and Net Promoter Score and Net Promoter System are service marks, of Bain & Company, Inc., Satmetrix Systems, Inc. and Fred Reichheld.

For any questions, feel free to reach out at 561-408-1057

Privacy Policy

Your privacy is very important to us. At UserFeedback we have a few fundamental principles that we follow:

Monster Insights LLC (“UserFeedback”) operates several websites including UserFeedback.com. It is UserFeedback’s policy to respect your privacy regarding any information we may collect while operating our websites.

Website Visitors

Like most website operators, UserFeedback collects non-personally-identifying information of the sort that web browsers and servers typically make available, such as the browser type, language preference, referring site, and the date and time of each visitor request. UserFeedback’s purpose in collecting non-personally identifying information is to better understand how UserFeedback’s visitors use its website. From time to time, UserFeedback may release non-personally-identifying information in the aggregate, e.g., by publishing a report on trends in the usage of its website.

UserFeedback also collects potentially personally-identifying information like Internet Protocol (IP) addresses for logged in users and for users leaving comments on our blogs. UserFeedback only discloses logged in user and commenter IP addresses under the same circumstances that it uses and discloses personally-identifying information as described below, except that blog commenter IP addresses are visible and disclosed to the administrators of the blog where the comment was left.

Gathering of Personally-Identifying Information

Certain visitors to UserFeedback’s websites choose to interact with UserFeedback in ways that require UserFeedback to gather personally-identifying information. The amount and type of information that UserFeedback gathers depends on the nature of the interaction. For example, we ask visitors who comment on our blog to provide a username and email address. Those who wish to receive UserFeedback updates via email, we collect their emails. In each case, UserFeedback collects such information only insofar as is necessary or appropriate to fulfill the purpose of the visitor’s interaction with UserFeedback. UserFeedback does not disclose personally-identifying information other than as described below. And visitors can always refuse to supply personally-identifying information, with the caveat that it may prevent them from engaging in certain website-related activities.

Aggregated Statistics

UserFeedback may collect statistics about the behavior of visitors to its websites. For instance, UserFeedback may monitor the most popular pages on the UserFeedback.com site or use spam screened by the Akismet service and/or Google reCAPTCHA to help identify spam. UserFeedback may display this information publicly or provide it to others. However, UserFeedback does not disclose personally-identifying information other than as described below.

Protection of Certain Personally-Identifying Information

UserFeedback discloses potentially personally-identifying and personally-identifying information only to those of its employees, contractors and affiliated organizations that (i) need to know that information in order to process it on UserFeedback’s behalf or to provide services available at UserFeedback’s websites, and (ii) that have agreed not to disclose it to others. Some of those employees, contractors and affiliated organizations may be located outside of your home country; by using UserFeedback’s websites, you consent to the transfer of such information to them. UserFeedback will not rent or sell potentially personally-identifying and personally-identifying information to anyone. Other than to its employees, contractors and affiliated organizations, as described above, UserFeedback discloses potentially personally-identifying and personally-identifying information only in response to a subpoena, court order or other governmental request, or when UserFeedback believes in good faith that disclosure is reasonably necessary to protect the property or rights of UserFeedback, third parties or the public at large. If you are a registered user of an UserFeedback website and have supplied your email address, UserFeedback may occasionally send you an email to tell you about new features, solicit your feedback, or just keep you up to date with what’s going on with UserFeedback and our products. We primarily use our various product blogs to communicate this type of information, so we expect to keep this type of email to a minimum. If you send us a request (for example via a support email or via one of our feedback mechanisms), we reserve the right to publish it in order to help us clarify or respond to your request or to help us support other users. UserFeedback takes all measures reasonably necessary to protect against the unauthorized access, use, alteration or destruction of potentially personally-identifying and personally-identifying information.

Cookies

A cookie is a string of information that a website stores on a visitor’s computer, and that the visitor’s browser provides to the website each time the visitor returns. UserFeedback uses cookies to help UserFeedback identify and track visitors, their usage of UserFeedback website, and their website access preferences. UserFeedback visitors who do not wish to have cookies placed on their computers should set their browsers to refuse cookies before using UserFeedback’s websites, with the drawback that certain features of UserFeedback’s websites may not function properly without the aid of cookies.

Business Transfers

If UserFeedback, or substantially all of its assets were acquired, or in the unlikely event that UserFeedback goes out of business or enters bankruptcy, user information would be one of the assets that is transferred or acquired by a third party. You acknowledge that such transfers may occur, and that any acquirer of UserFeedback may continue to use your personal information as set forth in this policy.

Ads

Ads appearing on any of our websites may be delivered to users by advertising partners, who may set cookies. These cookies allow the ad server to recognize your computer each time they send you an online advertisement to compile information about you or others who use your computer. This information allows ad networks to, among other things, deliver targeted advertisements that they believe will be of most interest to you. This Privacy Policy covers the use of cookies by UserFeedback and does not cover the use of cookies by any advertisers.

Comments

Comments and other content submitted to Akismet anti-spam service and/or Google reCAPTCHA are saved on our servers unless they were marked as false positives, in which case we store them long enough to use them to improve the service to avoid future false positives.

Privacy Policy Changes

Although most changes are likely to be minor, UserFeedback may change its Privacy Policy from time to time, and in UserFeedback’s sole discretion. UserFeedback encourages visitors to frequently check this page for any changes to its Privacy Policy. Your continued use of this site after any change in this Privacy Policy will constitute your acceptance of such change.