Types of Survey Questions: Complete Guide with Examples

Types of Survey Questions: Complete Guide with Examples

by Josephine Remo on Jul 3, 2025 | Reader Disclosure Disclosure: Our content is reader-supported. This means if you click on some of our links, then we may earn a commission. We only recommend products that we believe will add value to our readers.

You’ve spent hours crafting what you think is the perfect survey, using different types of survey questions you thought were the perfect choice, only to watch your response rates plummet and your data come back useless. Sound familiar?

After analyzing thousands of surveys and helping businesses collect better customer feedback, I can tell you that choosing the wrong question types is one of the biggest mistakes survey creators make.

The good news? Understanding different types of survey questions can transform your surveys from data disasters into insight goldmines. With the right question types, you’ll boost engagement, gather actionable data, and make decisions that actually move your business forward.

In this guide, I’ll walk you through 13 essential survey question types, show you real examples, and share proven tips that have helped businesses achieve great response rates.

Table of Contents:

Why Survey Question Types Matter More Than You Think

Before we dive into specific question types, let’s talk about why this matters.

The average survey response rate across all channels is just 33% in 2025. That means two-thirds of people ignore most surveys. But here’s what’s interesting: online surveys with 1-3 questions achieve an 83% completion rate, while those with 4-8 questions drop to 65%.

The type of questions you ask directly impacts whether people will:

  • Start your survey
  • Complete it
  • Give you honest, useful answers
  • Feel good about their experience

I’ve seen businesses increase their response rates by just by switching question types and following best practices. That’s the power of understanding your options.

The 13 Essential Types of Survey Questions

Let’s explore each question type, when to use it, and how to write it effectively.

1. Multiple Choice Questions

Multiple choice questions are the workhorses of survey design. They offer predefined answer options and work great for quantifying preferences and behaviors.

When to use them:

  • Collecting demographic information
  • Measuring preferences
  • Gathering quantifiable data
  • Keeping surveys short and easy

Example: How often do you shop online?

  • Daily
  • Weekly
  • Monthly
  • Rarely
  • Never

Pro tip: Always include an “Other” option if you’re not 100% sure you’ve covered all possibilities. I recommend adding this if more than 10% of your test respondents would struggle to pick an answer.

Check out this example I created using UserFeedback, the go-to WordPress survey plugin for users:

UserFeedback customer satisfaction survey template - multiple choice

2. Open-Ended Questions

Open-ended questions let respondents answer in their own words. They’re perfect for gathering detailed qualitative insights.

When to use them:

  • Understanding the “why” behind behaviors
  • Collecting suggestions or ideas
  • Getting detailed feedback
  • Following up on rating questions

Example: What’s the main reason you chose our product over competitors?

Pro tip: Surveys with 10 open-ended questions have completion rates over 10 percentage points lower than those with just one. Use them sparingly and strategically.

UserFeedback makes adding this question type super easy with the Long Answer question type:

UserFeedback customer satisfaction survey template - long answer

3. Rating Scale Questions

Rating scale questions ask respondents to rate something on a numerical scale, typically 1-5 or 1-10.

When to use them:

Example: On a scale of 1-10, how likely are you to recommend our service to a friend? (1 = Not at all likely, 10 = Extremely likely)

Pro tip: Always provide context for your scale. Tell people what the numbers mean so they can give accurate responses.

UserFeedback automatically allows you to create rating scales using the premade question type:

Edit the NPS survey question

This makes it incredibly easy to collect valuable feedback from your website users:

Customer Feedback Questions NPS Template

4. Likert Scale Questions

Likert scale questions measure agreement or disagreement with statements. They typically use 5 or 7-point scales.

When to use them:

  • Measuring attitudes and opinions
  • Assessing agreement with statements
  • Employee satisfaction surveys
  • Brand perception studies

Example: Please indicate your level of agreement with this statement: “The checkout process was easy to understand.”

  • Strongly disagree
  • Disagree
  • Neutral
  • Agree
  • Strongly agree

Pro tip: Include a neutral option to avoid forcing people to pick a side when they genuinely don’t have a strong opinion.

Here’s what a Likert scale looks like using UserFeedback:

Likert scale examples: agreement scale

5. Matrix Questions

Matrix questions let you ask multiple related questions using the same response scale. They’re efficient for comparing different aspects of your business.

When to use them:

  • Evaluating multiple product features
  • Rating different service aspects
  • Comparing various options
  • When you need consistent scaling

Example: Please rate the following aspects of your experience:

Types of Survey Questions. matrix question

Pro tip: Keep matrix questions manageable. Around 30-40% of surveys are completed on mobile devices, and large matrices are hard to navigate on small screens.

6. Dropdown Questions

Dropdown questions save space when you have many answer options. They’re perfect for long lists without overwhelming respondents.

When to use them:

  • Location or country selection
  • Job titles or industry selection
  • When you have 8+ answer options
  • Saving screen real estate

Example: What industry do you work in? [Dropdown menu with 20+ industry options]

Pro tip: Only use dropdowns when the list is too long for regular multiple choice. Most people prefer to see all options at once when possible.

7. Demographic Questions

Demographic questions collect background information about respondents. They help segment your data and understand your audience.

When to use them:

  • Segmenting survey responses
  • Understanding your audience
  • Comparing groups
  • Meeting research requirements

Example: What is your age group?

  • 18-24
  • 25-34
  • 35-44
  • 45-54
  • 55+

Pro tip: Place demographic questions at the end of your survey. Starting with personal questions can turn people off before they even begin.

8. Ranking Questions

Ranking questions ask respondents to order options by preference or importance. They reveal priorities and relative value.

When to use them:

  • Prioritizing product features
  • Understanding preferences
  • Comparing multiple options
  • Resource allocation decisions

Example: Rank these website features in order of importance to you (1 = most important):

  • Fast loading speed
  • Easy navigation
  • Mobile-friendly design
  • Secure checkout
  • Product reviews

Pro tip: Limit ranking questions to 5-7 options maximum. Too many choices make the task overwhelming and the data messy.

9. Yes/No Questions (Dichotomous)

Yes/No questions offer just two response options. They’re perfect for screening and simple decisions.

When to use them:

  • Screening respondents
  • Simple qualification questions
  • Binary decisions
  • Survey logic and branching

Example: Have you purchased from us in the last 12 months?

  • Yes
  • No

Pro tip: Use Yes/No questions strategically to branch your survey. Send different follow-up questions based on their answer using conditional logic.

You can easily do this with UserFeedback by using the radio buttons question type:

UserFeedback customer satisfaction survey template - yes/no

And the conditional logic feature to tailor your survey based on responses:

UserFeedback example conditional logic survey gif

10. Image Choice Questions

Image choice questions use pictures instead of text for answer options. They’re engaging and work well for visual decisions.

When to use them:

  • Logo or design testing
  • Product preference studies
  • Visual appeal assessment
  • Creative concept testing

Example: Which logo design do you prefer? [Three logo images to choose from]

Pro tip: Ensure images are high-quality and load quickly. Slow-loading images frustrate users and hurt completion rates.

11. Slider Questions

Slider questions let respondents drag a control along a scale to indicate their answer. They’re interactive and engaging.

When to use them:

  • Continuous scale measurements
  • Making surveys more engaging
  • When exact precision matters
  • Modern, interactive surveys

Example: How satisfied are you with our service? (Drag the slider) [Slider from 0-100 with “Very Unsatisfied” on left, “Very Satisfied” on right]

Pro tip: Provide clear labels at both ends of the slider so people understand what they’re measuring.

12. File Upload Questions

File upload questions allow respondents to submit documents, images, or other files as part of their response.

When to use them:

  • Collecting visual feedback
  • Gathering supporting documents
  • Creative submissions
  • Detailed testimonials

Example: Please upload a photo showing how you use our product. [File upload interface]

Pro tip: Clearly specify what file types and sizes you accept. Make the upload process as simple as possible.

13. Click Map Questions

Click map questions show an image and ask respondents to click on specific areas to provide feedback.

When to use them:

  • Website usability testing
  • Product feature feedback
  • Visual preference studies
  • Spatial data collection

Example: Click on the areas of this website homepage that you find most appealing. [Interactive website screenshot]

Pro tip: Use click maps sparingly and ensure the image is large enough for easy clicking on mobile devices.

Best Practices for Writing Effective Survey Questions

Now that you know the question types, here are proven strategies for writing questions that get results:

1. Keep It Simple and Clear

Write like you’re talking to a friend. Avoid jargon, technical terms, or complex language unless you’re surveying experts in that field.

Bad: “How would you evaluate the efficacy of our customer service personnel’s problem resolution capabilities?”

Good: “How satisfied were you with how our customer service team solved your problem?”

2. Ask One Thing at a Time

Double-barreled questions confuse respondents and muddy your data.

Bad: “How satisfied are you with our product quality and pricing?”

Good: Two separate questions:

  • “How satisfied are you with our product quality?”
  • “How satisfied are you with our pricing?”

3. Avoid Leading Questions

Don’t push respondents toward a particular answer.

Bad: “How much do you love our amazing new feature?”

Good: “What are your thoughts on our new feature?”

5. Start Strong

Surveys that open with simple multiple-choice questions have an 89% completion rate, while those starting with open-ended questions have only 83%. Begin with easy, engaging questions that get people in the flow.

6. Optimize for Mobile

Since many surveys are completed on mobile devices, make sure your questions work well on small screens:

  • Use large, tappable buttons
  • Keep questions short
  • Minimize typing requirements
  • Test on actual mobile devices

7. Be Mindful of Length

Survey completion rates drop linearly with question count – from 89% for 10 questions to 79% for 40 questions. Every question should serve a clear purpose.

8. Include Progress Indicators

Let people know how much time they have left. This simple addition can significantly boost completion rates.

9. Use Logic and Branching

Show relevant questions based on previous answers. If someone says they’ve never used your product, don’t ask about their experience with specific features.

Check out our guide, How to Make a Good Survey: 13 Practical Tips

How to Choose the Right Question Type

Here’s my decision framework for selecting question types:

  • For quantitative data: Use multiple choice, rating scales, or Likert scales
  • For qualitative insights: Use open-ended questions
  • For preferences: Use ranking or image choice questions
  • For screening: Use Yes/No questions
  • For comparisons: Use matrix questions (but keep them small)
  • For engagement: Mix in sliders or image choices
  • For mobile users: Stick to simple, tap-friendly options

Testing and Improving Your Survey Questions

Before launching any survey, I recommend:

  1. Test with colleagues: Have team members take the survey and provide feedback
  2. Run a small pilot: Send to 10-20 people first
  3. Check mobile experience: Test on different devices and screen sizes
  4. Review completion data: Look for patterns in where people drop off
  5. Analyze open-ended responses: See if people mention confusion or missing options

Best Tool for Different Survey Questions Types

If you’re running a WordPress site, I highly recommend UserFeedback as your go-to solution for creating surveys with all the question types we’ve covered.

UserFeedback

UserFeedback gives you access to every question type you need:

  • Star ratings – Perfect for customer satisfaction surveys
  • Multiple choice – Radio buttons for single selections
  • Checkboxes – For “select all that apply” questions
  • Rating scales – Customizable 1-5 or 1-10 scales
  • NPS surveys – Built-in Net Promoter Score templates
  • Email capture fields – Grow your list while collecting feedback
  • Open-ended text boxes – For detailed qualitative feedback
  • Image and icon options – Visual rating scales with emojis, hearts, stars, and custom icons

But what makes UserFeedback truly special is the:

  • Easy Setup: You can create professional surveys in minutes, not hours. No coding required.
  • Mobile-Optimized: Every question type works perfectly on mobile devices – crucial since 30-40% of surveys are completed on phones.
  • Smart Targeting: Show the right surveys to the right people at the right time with advanced targeting options.
  • Beautiful Design: Choose from dozens of survey templates or customize your own with your brand colors and logo.
  • Conditional Logic: Create dynamic surveys that adapt based on previous answers using smart branching.
  • Real-Time Analytics: See responses as they come in with detailed reporting and insights.
  • Heatmaps: See exactly where your users are clicking and getting stuck
  • Pre-Built Templates for Every Need: Pick from a library of templates, including Customer satisfaction (CSAT) surveys, Net Promoter Score (NPS) surveys, Product feedback surveys, and much more.

Ready to create surveys that people actually want to complete? Get started with UserFeedback today and transform your feedback collection with question types that work.

And that’s it!

I hope you enjoyed learning about the different types of survey questions and when to use them. Check out these other resources:

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Re-posting content from any portion of this site, including support forum and documentation materials, is strictly prohibited. If any attempt is made to re-post content in a manner specified above, we reserve the right to suspend indefinitely the license key without notice or consent.

Sharing or Reselling your license key is not allowed. If we discover a violation of this rule, we reserve the right to immediately suspend the account without notice, indefinitely.

Inactive License
If your license becomes inactive and is otherwise no longer valid, (a) UserFeedback will no longer be obligated to provide you the Services, (b) your account will no longer be accessible by you to download plugin files, install or use addon files, or use licensed features (c) you will immediately stop using Services, and (c) all licenses and other rights granted to you under the Agreement will immediately cease. UserFeedback will not be liable to you or any third party for termination of this Agreement or any termination or suspension of your use of the Services.

YOU ACKNOWLEDGE THAT YOUR CONTENT MAY BE DELETED FROM YOUR ACCOUNT UPON YOUR LICENSE BECOMING INACTIVE. THIS CONTENT CANNOT BE RECOVERED ONCE DELETED. IF YOUR LICENSE IS NOT ACTIVE, USERFEEDBACK WILL NOT STORE CONTENT ON YOUR BEHALF.

Limitation of Liability / Exclusion of Consequential and Related Damages

NEITHER PARTY'S LIABILITY WITH RESPECT TO ANY SINGLE INCIDENT ARISING OUT OF OR RELATED TO THIS AGREEMENT WILL EXCEED THE AMOUNT PAID BY YOU HEREUNDER IN THE 12 MONTHS PRECEDING THE INCIDENT, PROVIDED THAT IN NO EVENT WILL EITHER PARTY’S AGGREGATE LIABILITY ARISING OUT OF OR RELATED TO THIS AGREEMENT EXCEED THE TOTAL AMOUNT PAID BY YOU HEREUNDER. THE ABOVE LIMITATIONS WILL APPLY WHETHER AN ACTION IS IN CONTRACT OR TORT AND REGARDLESS OF THE THEORY OF LIABILITY. HOWEVER, THE ABOVE LIMITATIONS WILL NOT LIMIT YOUR PAYMENT OBLIGATIONS UNDER THE “FEES” SECTION OF THE AGREEMENT.

IN NO EVENT WILL EITHER PARTY HAVE ANY LIABILITY TO THE OTHER PARTY FOR ANY LOST PROFITS, REVENUES OR INDIRECT, SPECIAL, INCIDENTAL, CONSEQUENTIAL, COVER OR PUNITIVE DAMAGES, WHETHER AN ACTION IS IN CONTRACT OR TORT AND REGARDLESS OF THE THEORY OF LIABILITY, EVEN IF A PARTY HAS BEEN ADVISED OF THE POSSIBILITY OF SUCH DAMAGES. THE FOREGOING DISCLAIMER WILL NOT APPLY TO THE EXTENT PROHIBITED BY LAW.

THE FOREGOING LIMITATIONS SHALL ALSO APPLY WITH RESPECT TO ANY DAMAGES INCURRED BY REASON OF ANY CONTENT OR SERVICES PROVIDED ON ANY THIRD PARTY SITES OR OTHERWISE PROVIDED BY ANY THIRD PARTIES OTHER THAN UserFeedback AND RECEIVED BY YOU THROUGH OR ADVERTISED ON THE SITE OR RECEIVED BY YOU ON ANY THIRD PARTY SITES. YOU ALSO AGREE THAT UserFeedback WILL NOT BE RESPONSIBLE OR LIABLE FOR ANY LOSS OR DAMAGE OF ANY KIND INCURRED AS THE RESULT OF ANY INTERACTIONS OR DEALINGS WITH ADVERTISERS OR AS THE RESULT OF THE PRESENCE OF SUCH ADVERTISERS ON THE SITE.

UserFeedback reserves the right to modify, suspend or discontinue the Site and/or Services, or any portion thereof, with or without notice at any time and for any reason, including, but not limited to, a failure to comply with the terms of this Agreement. UserFeedback shall have no liability whatsoever for any damages, liabilities, losses or any other consequences that you may incur as a result of any such modification, suspension or discontinuance.

Indemnity

You agree to indemnify, defend, and hold harmless UserFeedback, and its subsidiaries, affiliates, co-branders, all third-party advertisers, technology providers, service providers or other partners, and each of their respective officers, directors, agents, shareholders, employees and representatives, from and against any third party claim, demand, loss, damage, cost, or liability (including, reasonable attorneys' fees) arising out of or relating to this Agreement or the Site, including but not limited to in relation to: (a) your use, non-use or misuse of, or connection to the Site, the Services and any Content, including without limitation your Content and any third party Content, forming part of the Site; (b) your breach or alleged breach of this Agreement; and (c) your violation of any rights, including intellectual property rights, of a third party. UserFeedback reserves the right, at your expense, to assume the exclusive defense and control of any matter for which you are required to indemnify UserFeedback and you agree to cooperate with UserFeedback's defense of these claims. You agree not to settle any matter without the prior written consent of UserFeedback. UserFeedback will use reasonable efforts to notify you of any such claim, action or proceeding upon becoming aware of it.

Cancellation and Termination

If you wish to cancel your Subscription, you can do so by logging into your account and proceeding with this option through the billing section menu. If you are unable to find this option within the billing section or if you have questions or need assistance, please contact Support and they can assist you with the cancellation process. You will remain liable for all charges accrued on your account up to the time that you downgrade or cancel your Subscription, including full monthly fees for the month in which you cancelled, provided however that if you cancel your Subscription within the first fourteen (14) days of opening your UserFeedback Account, you will receive a refund of your Subscription fee.

Upon cancellation of your Subscription, UserFeedback is under no obligation to maintain or store your account information or Content. UserFeedback may, at its option, either delete your information and Content immediately or retain it (in full or in part) in accordance with UserFeedback’s processes and practices.

UserFeedback reserves the right at any time, and without cost, charge or liability, to terminate this Agreement at its sole discretion for any reason, including, but not limited to, a failure to comply with the terms of this Agreement. In addition, UserFeedback may, in its sole discretion, at any time, temporarily or permanently suspend access to your account, Subscription or Services for any violation or suspected violation of this Agreement. UserFeedback also reserves the right to deny access to anyone, including, but not limited to those users who use proxy servers and/or IP addresses residing in certain geographical areas outside of Canada and the United States. UserFeedback reserves the right to terminate any portion of the Site at any time, for any reason, with or without notice.

Automatic Renewal

Unless you notify MonsterInsights, LLC before the end of the applicable subscription period that you want to cancel your renewal, your subscription will automatically renew and you authorize us to collect the then-applicable annual or monthly subscription for such Renewal using any credit card or other payment medium we have on record for you. A subscription can be cancelled at any time in the My Account and Billing section of your dashboard.

Refund Policy

The UserFeedback no-risk money back guarantee offers that, if at any time within the first 14 days of opening your paid Account you decide that UserFeedback is not for you, then just let our awesome support team know (we make it easy!).

We will stop your Subscription and issue you a refund. Your request for a cancellation must be received within 24 business hours of the 14 days of the date and time of opening your paid Account. While some refunds may be instant, refund credit can take up to 5 - 10 business days to show up in your credit card statement.

If adequate notice is not received and your credit card is subsequently charged, you will not receive a refund.

Free trial accounts and renewals are not eligible for refunds.

Discount Policy

On occasion, UserFeedback may offer purchase incentives in the form of subscription discount codes. Discount codes are applied on an introductory basis, meaning that are only applied for the first term of the subscription selected. Discount codes do not perpetuate with the life of the subscription. After your initial term has passed, subscriptions will be charged the regular price.

Agreement to Governing Law and Jurisdiction

If there is any dispute between you and UserFeedback about or involving this Agreement, the Site or the Services, you hereby agree that the dispute shall be governed by and construed in accordance with the laws of the state of Florida, without regard to its conflict of law provisions. You hereby agree to submit to the exclusive jurisdiction of the courts in West Palm Beach, Palm Beach County, Florida, with respect to any claim, proceeding or action relating to or otherwise arising out of this Agreement, the Site or the Services, howsoever arising, provided always that UserFeedback may seek and obtain injunctive relief in any jurisdiction.

Severability

If any portion of this Agreement is deemed unlawful, void or unenforceable by any arbitrator or court of competent jurisdiction, this Agreement as a whole shall not be deemed unlawful, void or unenforceable, but only that portion of this Agreement that is unlawful, void or unenforceable shall be stricken from this Agreement.

Legal Remedies

You agree that this Agreement is specifically enforceable by injunctive relief and other equitable remedies without proof of monetary damages.

You agree that if UserFeedback does not exercise or enforce any legal right or remedy which is contained in the Agreement (or which UserFeedback has the benefit of under any applicable law), this will not be taken to be a formal waiver of UserFeedback’s rights and that those rights or remedies will still be available to UserFeedback.

Surviving Provisions

The sections of “Submission of Content”, “Intellectual Property Rights”, “Confidential Information”, “Disclaimer of Warranties”, “Third Party Sites and Content”, “Limitation of Liability/Exclusion of Consequential and Related Damages”, “Indemnity” and “Agreement to Governing Law and Jurisdiction”, “Severability”, “Legal Remedies”, and any other provisions that by their nature are intended to survive will survive any actual or purported termination of your account or termination or expiration of this Agreement and shall continue in full force and effect.

Manner of Giving Notice

Except as otherwise specified in this Agreement, all notices, permissions and approvals hereunder shall be in writing and shall be deemed to have been given upon: (i) personal delivery, (ii) the second business day after mailing, (iii) the second business day after sending by confirmed facsimile, or (iv) the first business day after sending by email. Billing-related notices to you shall be addressed to the relevant billing contact designated by you. All other notices to you shall be addressed to the relevant contact designated by you.

Miscellaneous
NPS is a registered trademark, and Net Promoter Score and Net Promoter System are service marks, of Bain & Company, Inc., Satmetrix Systems, Inc. and Fred Reichheld.

For any questions, feel free to reach out at 561-408-1057

Privacy Policy

Your privacy is very important to us. At UserFeedback we have a few fundamental principles that we follow:

Monster Insights LLC (“UserFeedback”) operates several websites including UserFeedback.com. It is UserFeedback’s policy to respect your privacy regarding any information we may collect while operating our websites.

Website Visitors

Like most website operators, UserFeedback collects non-personally-identifying information of the sort that web browsers and servers typically make available, such as the browser type, language preference, referring site, and the date and time of each visitor request. UserFeedback’s purpose in collecting non-personally identifying information is to better understand how UserFeedback’s visitors use its website. From time to time, UserFeedback may release non-personally-identifying information in the aggregate, e.g., by publishing a report on trends in the usage of its website.

UserFeedback also collects potentially personally-identifying information like Internet Protocol (IP) addresses for logged in users and for users leaving comments on our blogs. UserFeedback only discloses logged in user and commenter IP addresses under the same circumstances that it uses and discloses personally-identifying information as described below, except that blog commenter IP addresses are visible and disclosed to the administrators of the blog where the comment was left.

Gathering of Personally-Identifying Information

Certain visitors to UserFeedback’s websites choose to interact with UserFeedback in ways that require UserFeedback to gather personally-identifying information. The amount and type of information that UserFeedback gathers depends on the nature of the interaction. For example, we ask visitors who comment on our blog to provide a username and email address. Those who wish to receive UserFeedback updates via email, we collect their emails. In each case, UserFeedback collects such information only insofar as is necessary or appropriate to fulfill the purpose of the visitor’s interaction with UserFeedback. UserFeedback does not disclose personally-identifying information other than as described below. And visitors can always refuse to supply personally-identifying information, with the caveat that it may prevent them from engaging in certain website-related activities.

Aggregated Statistics

UserFeedback may collect statistics about the behavior of visitors to its websites. For instance, UserFeedback may monitor the most popular pages on the UserFeedback.com site or use spam screened by the Akismet service and/or Google reCAPTCHA to help identify spam. UserFeedback may display this information publicly or provide it to others. However, UserFeedback does not disclose personally-identifying information other than as described below.

Protection of Certain Personally-Identifying Information

UserFeedback discloses potentially personally-identifying and personally-identifying information only to those of its employees, contractors and affiliated organizations that (i) need to know that information in order to process it on UserFeedback’s behalf or to provide services available at UserFeedback’s websites, and (ii) that have agreed not to disclose it to others. Some of those employees, contractors and affiliated organizations may be located outside of your home country; by using UserFeedback’s websites, you consent to the transfer of such information to them. UserFeedback will not rent or sell potentially personally-identifying and personally-identifying information to anyone. Other than to its employees, contractors and affiliated organizations, as described above, UserFeedback discloses potentially personally-identifying and personally-identifying information only in response to a subpoena, court order or other governmental request, or when UserFeedback believes in good faith that disclosure is reasonably necessary to protect the property or rights of UserFeedback, third parties or the public at large. If you are a registered user of an UserFeedback website and have supplied your email address, UserFeedback may occasionally send you an email to tell you about new features, solicit your feedback, or just keep you up to date with what’s going on with UserFeedback and our products. We primarily use our various product blogs to communicate this type of information, so we expect to keep this type of email to a minimum. If you send us a request (for example via a support email or via one of our feedback mechanisms), we reserve the right to publish it in order to help us clarify or respond to your request or to help us support other users. UserFeedback takes all measures reasonably necessary to protect against the unauthorized access, use, alteration or destruction of potentially personally-identifying and personally-identifying information.

Cookies

A cookie is a string of information that a website stores on a visitor’s computer, and that the visitor’s browser provides to the website each time the visitor returns. UserFeedback uses cookies to help UserFeedback identify and track visitors, their usage of UserFeedback website, and their website access preferences. UserFeedback visitors who do not wish to have cookies placed on their computers should set their browsers to refuse cookies before using UserFeedback’s websites, with the drawback that certain features of UserFeedback’s websites may not function properly without the aid of cookies.

Business Transfers

If UserFeedback, or substantially all of its assets were acquired, or in the unlikely event that UserFeedback goes out of business or enters bankruptcy, user information would be one of the assets that is transferred or acquired by a third party. You acknowledge that such transfers may occur, and that any acquirer of UserFeedback may continue to use your personal information as set forth in this policy.

Ads

Ads appearing on any of our websites may be delivered to users by advertising partners, who may set cookies. These cookies allow the ad server to recognize your computer each time they send you an online advertisement to compile information about you or others who use your computer. This information allows ad networks to, among other things, deliver targeted advertisements that they believe will be of most interest to you. This Privacy Policy covers the use of cookies by UserFeedback and does not cover the use of cookies by any advertisers.

Comments

Comments and other content submitted to Akismet anti-spam service and/or Google reCAPTCHA are saved on our servers unless they were marked as false positives, in which case we store them long enough to use them to improve the service to avoid future false positives.

Privacy Policy Changes

Although most changes are likely to be minor, UserFeedback may change its Privacy Policy from time to time, and in UserFeedback’s sole discretion. UserFeedback encourages visitors to frequently check this page for any changes to its Privacy Policy. Your continued use of this site after any change in this Privacy Policy will constitute your acceptance of such change.